Strategic Test Cuts Ownership Cost of Cards

By DE Editors

Strategic Test Corporation(Woburn, MA) has announced it will provide free software updates andtechnical support for all future purchases of its UltraFast range ofDigitizer, AWG, fast Digital I/O and Digital Pattern Generator cards.The company said it would also provide the free services to allUltraFast products purchased during the previous 5 years.

Customers will be able to register and download the latest software and manual releases by visiting strategic-test.com/support.The download area contains the latest drivers for Windows and Linux,and will be updated with Windows Vista drivers as they becomeavailable. Other drivers for MATLAB, LabVIEW, VEE, DASYLab, andLabWindows/CVI can also be obtained. The only software not availableare the driver sources for Linux that are obrtainable on receipt of anNDA direct from the client.

“We believe in fair business,” said Bob Giblett, president of StrategicTest. “It seems to us that if customer suggestions contribute to newfeatures that make our products the most versatile in the market, we inturn should provide the benefit to all of our customers without cost.If the customer can see that they get a direct benefit by sharing theirideas within the community of users, they will be even more motivatedto make the effort to contact us…. Clearly we need to make thatinvestment in order to sell our products in future.”

Strategic Test says it decided to formalize its lifetime supportcommitment because it has noticed an industry trend to charge for primesupport. While the standard hardware warranty period on its products istwo years, Strategic Test is now offering to extend the period to fiveyears for a one-time payment of 1 percent of the purchase price. Formore information, visit strategic-test.com.

Sources: Press materials received from the company. Additional information gleaned from the company’s website.