PTC has released its Arena product lifecycle management (PLM) and quality management system (QMS) Artificial Intelligence (AI) Assistant. Arena AI Assistant delivers real-time expertise rooted in best practices for PLM and QMS workflows in a conversational interface for use with things such as engineering change orders, managing corrective and preventive actions (CAPAs), and maintaining traceability and compliance.
Arena AI Assistant is available directly in the Arena user interface and is powered by a library of Arena Help materials and other resources.
“Arena AI Assistant is another example of how PTC is investing in Arena and equipping our users with the tools they need to help them be as productive as quickly as possible,” says David Katzman, general manager of Onshape and Arena. “Using Arena AI Assistant is like having an Arena expert working alongside you, helping you with the next step in a process or answering questions without the need to search through documentation or contact support.”
Key features of Arena AI Assistant include:
In addition to the launch of Arena AI Assistant, this release includes new Arena Supply Chain Intelligence (SCI) and Onshape-Arena Connection features. The Arena SCI eliminates the need for disconnected supply chain tools by embedding real-time, AI-driven component monitoring and risk mitigation insight directly into product development workflows. The Onshape-Arena Connection enables mechanical engineers to manage the release, revision, and change management process between CAD and PLM systems.
For more on Arena AI Assistant, read this blog: How Arena’s New AI Assistant Empowers PLM Users at Every Level.
Sources: Press materials received from the company and additional information gleaned from the company’s website.


PTC is a computer software and services company founded in 1985 and headquartered outside of Boston, Massachusetts.
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