Stratasys Implements Total Quality Management System

By DE Editors

Stratasys Inc. has received ISO 9001: 2008 certification, which provides a structure for a quality management system that strives for customer satisfaction, consistent quality, and efficiency.

“Our new quality management system gives us a foundation to grow capabilities and sales in direct digital manufacturing,” says Stratasys Chief Operating Officer Tom Stenoien. “And receiving this certification sends the message that we’re serious about supporting production market segments, such as the aerospace, defence and medical industries, by implementing a formal quality management system that is supported by an internationally recognised standard.”

Stratasys says its drive to improve quality is rooted in lessons learned in its early years.
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Earlier in our history we had a system that was released to the market prematurely,” says Stenoien. “The product didn’t perform as well as it should have. We disappointed customers, and we spent a lot of money rectifying the problem. It was a tough lesson to learn, but after the experience, we became determined to never let it happen again. The experience set us on a course of continuous improvement that continues today. ”

For more information, visit Stratasys, Inc.

Sources: Press materials received from the company and additional information gleaned from the company's website.