PTC and ITC Infotech to Expand 20-Year Partnership

PTC and ITC Infotech set up an agreement to expand customer digital transformation initiatives, centered on the adoption of PTC's Windchill product lifecycle management (PLM) software as a service (SaaS). ITC Infotech will acquire part of PTC's PLM implementation services business and create a new business unit of ITC Infotech, called DxP Services, that will combine PLM professional services experts from both companies.

Together, the two companies plan to work together to bring 'in-flight' Windchill implementation services for existing PTC customers while allowing more customers to move from existing on-premises implementation of Windchill to best-practice SaaS.

PTC is investing to bring its entire product portfolio to the cloud via its PTC Atlas SaaS Platform. With this new agreement, PTC and ITC Infotech will bring together professionals from both companies into a unified team dedicated to creating, and jointly offering, the tooling and methodologies required to expedite the transition to SaaS, according to the companies.

"As a global technology services and solution provider, ITC Infotech shares a common goal with our partner PTC—to enable customers to embrace SaaS as a cornerstone of their digital transformation strategies," says Sudip Singh, managing director and CEO, ITC Infotech. "PTC and ITC Infotech have a proven and trusting alliance formed over 20 years working together for the benefit of our mutual customers. The creation of DxP Services will take our relationship to a whole new level and will enable PTC customers to transform the way they adopt technology in the distributed, secure, and agile workplace of the future."

PLM implementation for industrial companies is one of ITC Infotech's core competencies. The longevity of collaboration between ITC Infotech and PTC, and the fact that many PTC PLM implementation experts will be joining DxP Services will help provide a transition for customers as the new business unit commences operations. Over time, DxP Services expects to expand the range of services it provides.

"It has long been PTC's strategy to build a partner ecosystem that brings to bear the expertise and capacity of systems integrators to drive business transformation and technology adoption across our global customer base," says Jim Heppelmann, president and CEO, PTC. "Together with ITC Infotech, we are creating a specialized team to unlock the potential of our Windchill services business and accelerate manufacturers' ability to realize the benefits of SaaS, such as accessibility, security and a lower total cost of ownership."

Growing PTC's embrace of SaaS as a business paradigm, the company will focus its own services professionals on thought leadership related to digital thread value realization. PTC will continue to lead implementation services for customers with unique requirements while continuing to collaborate with its global partner ecosystem to drive digital thread initiatives and enable more customers to benefit from PTC's next-generation SaaS solutions across the company's technology portfolio.

"This new agreement with ITC Infotech will allow PTC to realign its own professional services experts to a unique thought leadership role in the industry in enabling digital transformation for industrial companies across engineering, manufacturing, and service," adds Heppelmann. 

Subject to applicable closing conditions, the transaction is expected to be completed in PTC's fiscal Q3.

Sources: Press materials received from the company and additional information gleaned from the company’s website.